For instructions on porting your Australian mobile phone number to another operator, use our online Mobile Number Portability porting tool.
Frequently Asked Questions (FAQs)
Mobile Number Portability, or MNP, allows you to keep your existing mobile phone number when you switch mobile phone providers.
Mobile Number Portability in Australia is free
Mobile Number Portability usually takes a few hours, but may take up to 48 hours.
Yes. Mobile Number Portability is available to both pre-paid and post-paid mobile phone numbers.
Yes. Mobile Number Portability is available to both post-paid and pre-paid mobile phone numbers.
Any credit that you had on your pre-paid mobile phone will be lost once your mobile phone number is ported.
Use our handy tool for full instructions for Mobile Number Portability in your country. First select your country from the drop down menu at the top of the page (or from the Mobile Number Portability Home Page) then select the mobile phone provider you wish to switch from and the mobile phone provider you wish to switch to and click OK. Full instructions for Mobile Number Portability will be displayed.
No. Once you have used Mobile Number Portability and your mobile phone number has been ported to a new mobile phone provider, all of your existing benefits with your old provider will cease. You will of course be entitled to the benefits offered by your new mobile phone provider depending on the deal you signed up to.
Yes, most likely. Your billing cycle, or the day you pay your bill, will be regulated by your new mobile phone provider.
There will likely be a 2-4 hour disruption to your mobile phone service during the porting process. This is unavoidable.
A list of mobile phone providers that you can sign up to are shown in the "Switch to" drop-down menu at the top of the page or in the "Switch to" drop-down box on the porting form. These may differ from those you can switch from as there may be new mobile phone providers and may also differ as some mobile phone providers cease to operate.
A Mobile Virtual Network Operator, or MVNO, is a mobile phone provider that uses another provider's technology to offer you a tailored package that may be more suitable to your needs. They are often able to offer these packages at reduced rates.
You can contact us using our Contact Page. Please check all FAQS before contacting us with queries regarding Mobile Number Portability as we are sure that we have most questions answered. If you feel there are important questions and answers missing, then please do let us know.
Everyone can use Mobile Number Portability where the service is available in your country.
A list of mobile phone providers that you can sign up to are shown in the "Switch to" drop-down menu at the top of the page or in the "Switch to" drop-down box on the porting form. These may differ from those you can switch from as there may be new mobile phone providers and may also differ as some mobile phone providers cease to operate.
This site, Mobile Number Portability, www.mobilenumberportability.com, is operated by TheSide, a UK-based company. For more information, see the About Page.
Mobile Number Portability (MNP) in Australia allows you to keep your existing mobile telephone number when switching from one mobile phone network provider to another mobile phone network provider in Australia.
Your mobile telephone number is important to you. Therefore it is important that you can retain this mobile telephone number if you decide to switch to another mobile phone network provider in Australia.
Keeping your mobile telephone number is easy. The transfer of your mobile phone number from one mobile phone network provider to another mobile phone network provider is termed porting your mobile phone number. Rules for porting your mobile phone number differ between countries and full instructions for porting your mobile phone number can be found here on MobileNumberPortability.com. We currently have mobile number portability instructions for countries worldwide and are adding more regularly.
The benefits of keeping your mobile phone number are obvious: You do not have to tell everyone in your contacts list your new mobile phone number should you switch to another mobile phone network provider.
Switching to another mobile phone network provider offers many benefits too. Maybe your network service is poor in your area and another mobile phone network provider may offer a better network service. Perhaps another mobile phone network provider is offering a better pricing structure (called a tariff). There are multiple reasons why you may want to switch from one mobile phone network provider to another mobile phone network provider. The important part is that you can keep your existing mobile phone number using mobile number portability. Use our handy tool to get full mobile number portability instructions from one mobile phone network provider to another mobile phone network provider in Australia.
Switching to another mobile phone network provider is likely to save you money!
As mobile phone technology improves and becomes cheaper, and with increased competition among the mobile phone operators, the result is cheaper mobile phone tariffs, added extra benefits and more mobile phone provider retention offers. If you want to move from one mobile phone network provider to another mobile phone network provider you will be able to keep your mobile phone number only if you follow the mobile number portability (MNP) process.
The only way to keep your mobile phone number is using Mobile Number Portability (MNP).
Mobile Number Portability
We know your mobile phone number is important to you. Don't lose it! Take it with you to another mobile phone network provider using Mobile Number Portability (MNP).
